Find answers, learn features, and get assistance
Getting Started with DSTRILOGIX
Learn the basics of navigating your DSTRILOGIX dashboard, creating loads, and managing your fleet.
How to Create and Manage Loads
Step-by-step guide to creating loads, assigning drivers, and tracking shipments from pickup to delivery.
Assigning Drivers and Equipment
Learn how to assign drivers, trucks, and trailers to loads, and manage availability.
Invoice Management
Create, send, and track invoices. Learn about factoring integration and payment tracking.
Payroll and Settlements
Generate driver and dispatcher settlements, calculate pay, and manage deductions.
Document Upload and Management
Upload BOLs, PODs, rate confirmations, and manage document expiration alerts.
Equipment Maintenance
Schedule and track maintenance for trucks and trailers. Set up preventive maintenance alerts.
Reports and Analytics
View revenue reports, driver performance, load profitability, and operational metrics.
How do I reset my password?
Click "Forgot Password" on the login page, or go to Settings to change your password. Support representatives will never ask for your password.
How do I add a new driver?
Navigate to Drivers → Add Driver. Fill in the driver's information, license details, and emergency contact. You can also invite drivers to self-register.
Why can't I access a feature?
Feature access depends on your subscription plan and role. Check your plan in Settings, or contact support to upgrade. Your current plan: Unknown
How do I restore a deleted record?
Deleted records go to the Trash Center and are recoverable for 30 days. You can restore from Trash, or contact support for data recovery assistance.
How do I grant support access?
When a support representative requests access, you'll receive an email with an approval link. You control the access level and duration. Sessions auto-expire.
How do I export my data?
Contact support to request a data export. You have 30 days to export after cancellation before data retention rules apply.
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The public Help Center remains available above. Signing in safely adds your role, plan, and support history.