Privacy Policy

1. Introduction

Denizen Shares LLC ("Denizen Shares," "we," "us," or "our") is the legal owner and operator of the DSTRILOGIX Transportation Management System ("TMS") platform, brand, and mobile application (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. We use and protect personal information as described here and comply with privacy and data-security laws that apply to the particular person, data, transaction, and service, including applicable Texas law.

2. Information We Collect

We collect the following types of information:

2.1 Information You Provide

• Account Information: Full name, email address, phone number, company name, and role (admin, dispatcher, driver, teacher, student, etc.)
• Business Information: Company details, DOT numbers, MC numbers, carrier information, broker details, and payment terms
• Financial Information: Billing contact details, payroll and settlement data, and Stripe payment identifiers. Stripe processes payment-card data; DSTRILOGIX does not store full card numbers.
• Operational Data: Load information, route data, delivery schedules, GPS tracking data, check-in locations, and dispatch records
• Documents: Uploaded documents including Bills of Lading, rate confirmations, driver licenses, medical cards, insurance certificates, and compliance documents
• Communications: Messages sent through our messaging system, check calls, and support communications

2.2 Information Collected Automatically

• Location Data: GPS coordinates for load tracking, driver location, and route monitoring (only when actively tracking a load or using the driver portal)
• Device Information: Device type, operating system, browser type, and unique device identifiers
• Usage Data: Login activity, feature usage patterns, app interactions, and session duration
• Log Data: IP addresses, access timestamps, and system logs for security and auditing purposes

2.3 Information from Third Parties

We may receive information from third-party services including Google (for OAuth authentication), Stripe (for payment processing), and factoring companies (for invoice factoring integration).

3. How We Use Your Information

We use your information for the following purposes:

• Providing, operating, and maintaining the transportation management platform
• Managing driver assignments, load dispatch, and delivery tracking
• Processing payroll, settlements, and financial transactions
• Generating invoices, managing accounts receivable, and factoring
• Facilitating communications between dispatchers, drivers, brokers, and customers
• Managing dispatch training, quizzes, completion records, completion certificates, and classroom sessions
• Sending notifications about loads, assignments, weather alerts, and system updates
• Maintaining compliance records and document management
• Providing customer support and resolving issues
• Detecting, preventing, and addressing fraud, security issues, and technical problems
• Analyzing usage patterns to improve our Service and develop new features
• Managing affiliate programs and referral tracking
• Complying with legal obligations and regulatory requirements

4. Data Sharing and Disclosure

We may share your information in the following situations:

• Service Providers: Third-party vendors who provide services on our behalf (Stripe for payments, Google for authentication, cloud hosting providers)
• Business Partners: Factoring companies, brokers, and carriers as necessary for load operations and financial transactions
• Multi-Tenant Access: Within your company workspace, authorized users (admins, dispatchers) can view data relevant to their role
• Legal Compliance: When required by law, court order, or government regulation, including DOT and FMCSA compliance requirements
• Safety and Security: To protect the rights, property, or safety of our users or others
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties. We do not share your information for cross-context behavioral advertising purposes.

4.5 AI and Third-Party Data Processing

Our Service integrates AI-powered features including document scanning, expense receipt analysis, route optimization, weather analysis, smart alerts, and settlement reviews. When you use these features, certain data (such as document images, expense details, load information, and route data) may be processed by our AI service providers to generate results. We do not use your personal data to train third-party AI models.All AI processing is conducted in compliance with applicable data protection laws, and our providers are bound by confidentiality and data protection agreements. You may decline to use AI-powered features at any time — core app functionality remains available without them.

5. Data Security

We use administrative, technical, and organizational safeguards appropriate to the Service, including encryption in transit where supported, secure authentication, role-based access controls, monitoring, and security review. Payment-card data is entered with and processed by Stripe; DSTRILOGIX does not store full card numbers. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure.

5.1 Security Incident Notices

We investigate suspected incidents and provide notices required by law and contract. When Texas Business & Commerce Code Section 521.053 applies, we will notify affected individuals as quickly as possible and no later than 60 days after determining that a qualifying breach occurred, subject to lawful delay and exceptions. If at least 250 Texas residents are affected, we will notify the Texas Attorney General as quickly as possible and no later than 30 days after that determination. Another applicable rule may require a shorter period.

6. Data Retention

We retain your information for as long as your account is active or as necessary to provide our Service. We also retain information to comply with legal obligations, resolve disputes, and enforce our agreements. FMCSA regulations may require retention of certain transportation records for specific periods. When you delete your account, we initiate a process to remove or anonymize your personal data within a reasonable period after verification, subject to legal, security, backup, fraud-prevention, and dispute-retention requirements.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data and account
• Restriction: Request restriction of processing your data
• Data Portability: Request transfer of your data to another service
• Objection: Object to our processing of your data
• Withdraw Consent: Withdraw consent for data processing that relies on consent

To exercise any of these rights, you can delete your account directly in the app via Security Settings, or contact us using the information in Section 10.

8. Account Deletion

You can permanently delete your account and associated data at any time through the in-app Security Settings page. Account deletion is irreversible and will remove your profile, loads, documents, payroll records, and training progress. Some data may be retained for legal or regulatory compliance purposes as required by FMCSA regulations.

9. Children's Privacy

Our Service is not directed to children under 18 years of age. We do not knowingly collect personal information from anyone under 18. Enrollment in the DSTRILOGIX Dispatch Training Program requires the participant to be at least 18 years old. If you believe we have collected information from a minor, please contact us immediately.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

• Email: privacy@dstrilogix.com
• Phone: (407) 502-8889
• Legal entity: Denizen Shares LLC, owner and operator of DSTRILOGIX
• Address: 4310 Forest Green St, San Antonio, TX 78222

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this page periodically for any changes.