Legal & Policies

DSTRILOGIX · All users

Support & Service Continuity

Support channels, incident handling, maintenance, exports, and continuity expectations.

Effective September 9, 2026 · Version TEXAS-COMPLIANCE-2026-09-09-ACTIVE-V3

Contact channels

For product support, use the in-app support tools or call (407) 502-8889. Legal and policy questions may be sent to legal@dstrilogix.com. Privacy requests may be sent to privacy@dstrilogix.com.

Availability

Support hours, response targets, and service levels depend on the applicable plan or signed order. Maintenance and unexpected outages may occur.

Continuity

DSTRILOGIX may use reasonable workarounds, restoration procedures, or status communications during an incident. Customers should preserve independent copies of business-critical data.

Account closure

Before closing an account, customers should export needed records. Retention or deletion after closure depends on law, security, dispute preservation, and the applicable product terms.

This page is part of the DSTRILOGIX Texas Policy & Compliance Package. Mandatory law, a signed product-specific agreement, and any approved regulatory document control where applicable.